Legal
Privacy Policy
How Guards 247 handles the information you share through this website.
Who we are
This privacy policy explains how Guards 247 (“we”, “us”) handles information collected through this website. Guards 247 provides commercial security services across Coventry, Warwickshire, Birmingham and the wider Midlands.
You can contact us at info@guards247.uk or on 0800 861 1973 about anything in this policy.
Information we collect
The only personal information we collect through this website is what you choose to send us through an enquiry form. This typically includes your name, email address, telephone number and the details of your enquiry.
Alongside the fields you complete, each enquiry records the page it was submitted from and the web address of that page. This helps us understand which service you were interested in. Please only share information that is necessary for us to respond — you do not need to include sensitive personal details.
We do not use analytics trackers, advertising cookies or cross-site tracking on this website.
How we use your information
We use enquiry details solely to respond to your enquiry and to discuss the security services you have asked about. We do not sell your information, and we do not use it to send unrelated marketing.
Enquiry emails are delivered to our nominated company email address and handled by our staff as part of responding to you.
Lawful basis
Where you contact us about our services, we process your information on the basis of legitimate interests — responding to a prospective customer’s enquiry. You may ask us to stop using your information at any time.
Sharing and storage
We only share enquiry information with the service providers that deliver it to us (such as our website and email providers) and where we are legally required to do so. We keep enquiry correspondence only for as long as needed to handle your enquiry and any follow-up, after which it is deleted.
Your rights
Under UK data protection law you have the right to ask what information we hold about you, to request a copy, to ask us to correct or delete it, and to object to our processing of it. To exercise any of these rights, email info@guards247.uk and we will respond within the statutory timescale.
Cookies
This website does not use tracking or advertising cookies. Only strictly necessary functionality is used to operate the site and deliver your enquiry to us.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.